How to Clear Cache on Amazon Music Across Devices

Updated on August 19, 2026 Amazon Music

5-Min reading

If your Amazon Music app is crashing, freezing, lagging, or taking up gigabytes of precious phone storage, clearing the cache is the fastest fix. Over time, Amazon Music saves temporary files like album artwork, song snippets, and streaming data to speed up playback. However, accumulated cache files can become corrupted or consume unnecessary memory on your device. This guide walks you through step-by-step cache clearing methods for every device and clarifies exactly what happens to your downloaded songs when you wipe temporary app files.

Part 1. What Does Clearing Cache on Amazon Music Do?

To free up space or resolve performance bugs, clearing the cache is a safe first step. A major point of confusion for users clearing app memory is whether their offline music library will be erased. Here is the difference between clearing cache and clearing data.

Feature	Clearing Cache	Clearing Data
Removes Temporary Junk Files	Yes	Yes
Frees Up Local Memory Space	Yes	Yes
Keeps Downloaded Offline Songs	Yes	No
Keeps Account Login Info	Yes	No
Resets App Preferences	No	Yes

Clearing Cache: Removes temporary system files, cached image thumbnails, and streaming logs. Your account login details, preferences, and downloaded songs remain completely safe.
Clearing Data: Resets the app to its factory state. This will log you out and delete all downloaded songs saved for offline listening.

Part 2. How to Clear Amazon Music Cache on Any Device

Because each operating system manages temporary file storage differently, the exact steps to clear your Amazon Music app cache vary depending on your device.

Platform	Direct In-App Button?	System Settings Option?	Keeps Offline Downloads?
Android	Yes	Yes	Yes
Frees Up Local Memory Space	Yes	Yes	Yes
iOS	No (Refresh Option)	No ( Offload or Reinstall)	Yes
Windows PC	Yes (Reload Music)	Yes (Manual Folder Clean)	Yes
macOS	Yes (Reload Music)	Yes (Manual Folder Clean)	Yes
Smart TV	No	Yes	Yes

How to Clear Amazon Music Cache on Android

Android gives you two ways to delete cache files: directly within the Amazon Music app settings or through your Android device settings.

Method 1: Clear Cache Within the Amazon Music App

Step 1. Open the Amazon Music app on your Android device.

Step 2. Tap the Settings gear icon in the top-right corner.

Step 3. Select Settings from the menu.

Step 4. Scroll down to the Storage section.

Step 5. Tap Clear Cache.

Method 2: Clear Cache via Android System Settings

clear amazon music cache in settings on android

Step 1. Open your device Settings and tap Apps.

Step 2. Find and select Amazon Music.

Step 3. Tap Storage & Cache, then Clear Cache.

How to Clear Amazon Music Cache on iPhone & iPad

Apple's iOS operating system handles app data differently, meaning there is no direct "Clear Cache" button inside the iOS Settings menu or the Amazon Music iOS app. However, you can use these effective workarounds to clear stale data.

Method 1: Use the "Refresh My Music" Option

This option re-synchronizes your music library and clears temporary cloud playback bugs.

refresh my music in amazon music on iphone

Step 1. Launch Amazon Music on your iPhone or iPad.

Step 2. Tap the Gear icon in the upper-right corner and select Settings.

Step 3. Scroll down to the bottom of the menu.

Step 4. Tap Refresh My Music.

Method 2: Offload or Reinstall the Amazon Music App

If the Amazon Music app is taking up too much storage, offloading or reinstalling it is the most thorough way to wipe cached files on iOS.

Offload App: Go to Settings > General > iPhone Storage > Amazon Music > Tap Offload App. Reinstall it from the same screen.

Delete & Reinstall: Tap and hold the Amazon Music icon on your home screen, tap Remove App, then tap Delete App. Download it fresh from the App Store.

How to Clear Amazon Music Cache on Windows PC & Mac

Desktop app performance can slow down when temporary media caches build up. You can clear the cache through app settings or manually delete the cache folder.

Method 1: Reload Music in Desktop Preferences

reload library in amazon music on computer

Step 1. Open the Amazon Music desktop app on your PC or Mac.

Step 2. Click your profile name in the top-right corner and select Preferences.

Step 3. Go to the Advanced tab or General depending on version.

Step 4. Click Start Reload next to Reload My Music?.

Method 2: Manually Delete the Amazon Music Data Cache Folder

If the desktop app won't open or freezes on launch, manually deleting the cache folder forces the application to rebuild fresh temporary files.

On Windows PC:

Step 1. Press Windows Key + R to open the Run dialog box.

Step 2. Type %LOCALAPPDATA%\Amazon Music\Data and press Enter.

Step 3. Select all files inside this folder and delete them.

On Mac:

Step 1. Open Finder.

Step 2. Press Cmd + Shift + G to open the Go to Folder window.

Step 3. Paste ~/Library/Application Support/Amazon Music/Data and press Return.

Step 4. Drag the contents of the Data folder to the Trash, then empty the Trash.

How to Clear Amazon Music Cache on Smart TV

If Amazon Music is buffering or freezing on your Amazon Fire TV stick, clearing the app cache via the Fire OS settings will smooth out playback performance.

Step 1. Navigate to Settings from the Fire TV home screen menu.

Step 2. Select Applications.

Step 3. Choose Manage Installed Applications.

Step 4. Scroll down and click Amazon Music.

Step 5. Select Clear Cache.

Part 3. Alternative Way to Avoid Constant Amazon Music Cache

While clearing the cache temporarily frees up space, mobile apps and desktop clients will naturally rebuild cache files every time you stream music. Furthermore, downloading HD or Ultra HD playlists directly inside the Amazon Music app reserves significant local storage that is strictly tied to encrypted, temporary app files.

If you regularly run out of space on your phone or computer, an alternative approach is to store your favorite tracks locally as standard audio files. TunesMake Amazon Music Converter allows you to download Amazon Music tracks, albums, and playlists directly to your computer in common formats like MP3, FLAC, or WAV. Because the converted files are stored as standard local media rather than encrypted in-app downloads, you can:

Transfer music to an external hard drive, USB drive, or SD card to free up main drive space.
Play your music on any media player without forcing the Amazon Music app to cache data continuously.
Avoid losing offline access whenever you need to reinstall or clear data on your Amazon Music app.

`Step 1` Add Amazon Music Playlists to Download

The first up is pulling up TunesMake Streaming Audio Recorder on your computer, and select Amazon Music on the main interface. Then the built-in Amazon Music web player will be opened soon. Log into your Amazon Music account and browse your music library. Go to choose any playlist you want to download and click the + button to add the content into the conversion list.

`Step 2` Configure the Output Audio Parameters

The next is to set the parameters of the output audio. You’ll click the Settings button at the bottom left corner and navigate to the Conversion tab to set the output audio parameters. Here you can choose the output format as MP3 or the other five audio formats. For better audio quality, you need to continue to adjust the bit rate, sample rate, and channel.

`Step 3` Start to Convert Amazon Music Songs to MP3

To download Amazon Music tracks, you just need to click the Convert button at the bottom right corner and the program will start to download. Then depending on how many songs you want to download, it will take a while to convert Amazon Music songs to MP3. Once saved, you can click the History icon at the left sidebar to browse the converted tracks.

Part 4. FAQs about Clearing Amazon Music Cache

Does clearing cache delete offline playlists?

No. Clearing the cache only removes temporary files like image thumbnails and playback log data. Your downloaded offline songs, created playlists, and account settings remain intact.

Why isn't there a clear cache button on my iPhone?

iOS handles file management automatically and does not provide an explicit user-facing "Clear Cache" button for individual third-party apps in system settings. Using the Refresh My Music option in the app or Offloading the app achieves a similar outcome.

How often should I clear my Amazon Music cache?

It is generally recommended to clear your Amazon Music cache every 1 to 3 months, or whenever you notice the Amazon Music app lagging, failing to display album art, or using an unusual amount of storage space.

What should I do if clearing the Amazon Music cache does not fix the issue?

If clearing the cache does not resolve app crashes or playback errors, try signing out and back into your Amazon Music account, updating the Amazon Music app to the latest version in your device's app store, or performing a clean re-installation.

Part 5. Conclusion

Clearing the cache on Amazon Music is one of the most effective troubleshooting steps to resolve app crashes, slow loading times, and storage bloat across all your devices. By purging temporary image files and streaming buffers regularly, you can keep the app running smoothly without risking your saved playlists or offline downloads. For users struggling with recurring storage limits, saving Amazon Music tracks locally with TunesMake can prevent cache buildup altogether. Keep these quick steps handy to maintain an optimal streaming experience whenever performance issues arise.